Privacy Policy
At Translations Certified, we respect and prioritize your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using our website, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment details when you request a quote or place an order.
- Document Information: Files and content provided for translation, which may include sensitive or confidential data.
- Technical Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your translation requests.
- Communicate with you regarding your orders, quotes, or inquiries.
- Improve our website and services.
- Comply with legal and regulatory requirements.
3. Confidentiality of Documents
All documents submitted for translation are treated as strictly confidential. We implement robust security measures to protect your files and ensure they are only accessible to authorized personnel involved in the translation process.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following cases:
- Service Providers: With trusted third-party vendors (e.g., payment processors, shipping companies) to facilitate services.
- Legal Compliance: If required by law or to protect our legal rights.
5. Data Security
We employ industry-standard security measures to safeguard your personal information, including encryption and secure servers. However, no online platform can guarantee 100% security. You share your information at your own risk.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. By using our website, you consent to the use of cookies. You may adjust your browser settings to block cookies, but this may impact the functionality of our website.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing communications.
8. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: sales@translationscertified.com
Phone: +1 (877) 309-9365
Thank you for trusting Translations Certified with your information.